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On the Level (with Peter Psihas) should hands down be your next and forever contractor. I have worked with quite a few service providers and hands down, OTL's commitment to your job is the best I have experience - and that you will ever experience.
Peter goes above beyond. My mom and I hired him to redo the basement at my childhood house, after a series of water-related issues had destroyed the basement. Our job was big - it involved gutting the entire basement, including scrapping a lot of the studs, redoing the wiring, moving a radon pipe, and redoing some of the water pipes. Our task for Peter/OTL was to create a flow through the basement (we had a series of odd spaces and turns), create storage, redo the bathroom, create a laundry area, add a kitchenette, build out an office, and redo the rec room space in the basement. That's to say, it was a tall task.
I would hire Peter for every part of my house (I plan to hire him to redo the bathrooms in my house) and my mom is already ready to hire him for her passion project - turning our porch into a sunroom.
Peter/OTL executed flawlessly. He was patient and kind with me and my mom as we worked through our options for designs and decisions. We had a VERY tight budget that Peter worked within but still got us everything we wanted. He was creative with options and solutions and would not rest until there was a solution - and a good one.
I really want to emphasize the patience; my mom has never been through a project like this. It took her a while to get comfortable making decisions, big and little. Peter allowed her to take her time and would answer each and every one of her questions, no matter how obvious the answer might have been. He delved into details and steps much further in advance, providing her information so she could process.
OTL and Peter are incredibly transparent and honest. He does not overcharge and ensures competitive prices. He also advises on how to get more for you money, even if it's a detriment to him as a contractor. Peter's focus on a customer is to do whatever he can to make them happier and their job better.
What I especially appreciated was how communicative Peter was - almost to a fault. I always knew what he and his team were working on, if there were any issues, and what our next steps were. OTL used an online site to schedule the job and stayed on track through most of the schedule.
Going back to Peter going above and beyond - he did so many extra things for us at no cost. Along the project, we decided to add an exterior light (which he changed for us), absorbed the cost of some pipe rework (which we weren't planning to do immediately), came late in the evenings to check out wires I wanted removed, and gave us option after option when we were picking tile. He met us a few times at different tile stores and ran errands, picking up and dropping off tile samples. There was plenty of other stuff as well that I'm sure I'm forgetting.
Hire On the Level. You will be happy with Peter and his team and will be immensely grateful to have someone working for your happiness like him.
We were worked with Peter from On The Level Contracting to install a new Provia entry door to my home. He has the patience of a saint! My wife changed her mind many times because she couldn't decide on the style and color of the door. We received several proposals from top rated companies and not one of the compared to On The Level Contracting when it comes to attention to detail and great communication! I highly recommend!!
We paid $49 to receive an estimate to get our kitchen remodeled (95% of contractors do this for free!) Chris contacted me by phone to set up an estimate however he was reluctant to provide me with his full name so I could verify him with the name Home Depot provided - Strike one. He told me that he only worked on weekdays until 1600 and no weekends (not convenient for a working couple). I said I would consult with my wife and call back with a day during the week we both could leave work early. I called back and he told me he would work Saturday around his personal business, great I said. Saturday between 1000-1400 was the window to meet and he would call me on Thursday or Friday to define the time. No call on Thursday or Friday - strike two. I texted him on Saturday at 0900 to see if and when he was going to show up... he texted me back with sometime after 1100? At 1245 we wanted to get on with our day since we blew the morning waiting on him! He arrived at 1300 and opened up with a statement that he told me he had personal business!!! No greeting or no apology for his horrible communication/coordination for this job - strike three. I told him he didn't call me as promised, I had to Initiate the meeting time, and we stayed home all morning waiting on him because of his lack of communication. He got pissed, stormed of my porch and told me this meeting was canceled and he left my property. We went to HD and were refunded our money. Never Again will I use or recommend On The Level Construction
They just came to install a barn door inside our home. They did not think through carefully before the execution. They should have compared the door width, the door opening and the rail length to determine the correct mounting locations of the wheels to the door and of the rail to the wall. The rail was installed in such a way that several inches of the length was wasted and left unused. Since the rail was not long enough to give an excess length, they have to carefully plan it before the installation, but they didn't do that. So they have to come back to finish the job.